Qantas offers domestic travellers mobile phone check-in
by Shamoli Dutt

01-05-2010

Travelling with Qantas? Well now you will be able to check-in using your mobile phone. How good is that?
Qantas this week launched new technology enabling domestic Mobile Check-in as part of the arline’s “Next Generation Check-in” program.
Qantas chief executive, Alan Joyce said the move was a key part of the carrier’s aim to streamline the domestic airport experience for customers.
"Our research showed us our customers wanted more control over their travel experience,” he said.
“They want to be able to check-in before they even arrive at the airport and then move quickly through the airport to board their flight.
“Mobile Check-in now offers customers the ability to check-in remotely, while on the go, removing another airport process for our busy modern travellers.
“Qantas continues to introduce new services such as Mobile Check-in and domestic Advance Seat Section as part of our Next Generation Check-in roll out, for which a pilot will commence in Perth in July.
“We’ll be unveiling our full Next Generation Check-in service in Sydney later this year,” he added.
The new service provides customers with the ability to check-in for their flight via their personal mobile device, including iPhones, Blackberrys and other web-enabled mobile devices, between 24 hours and 45 minutes prior to departure.
A 2D bar code is sent to their phone which is then scanned by a reader at the gate, and a boarding receipt is printed for the customer with their name, frequent flyer details, flight number and seat allocation.
Travellers can access flight information on their mobile phones including arrival and departure times, access worldwide Qantas Club lounge locations, contact numbers for Qantas offices worldwide and timetables for Qantas and QantasLink, Jetstar and codeshare flights for up to 353 days.
It’s now available at Sydney Terminal 3, Brisbane, Melbourne, Perth, Canberra, Gladstone, Townsville, Mackay, Rockhampton, Ayers Rock, Alice Springs, Darwin, Hobart, Launceston, Kalgoorlie, Broome, Karratha, Newman, Paraburdoo and Port Lincoln.
Other domestic ports will be added later this year.

by Shamoli Dutt - Austguide Travel News Editor